Privacy Policy

Introduction

Welcome to TalkToFix.com. Your privacy matters to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our independent technical support services.

What We Do

We provide assistance for common telecommunications and connectivity issues including:

  • NBN connection problems

  • Internet not working

  • Slow internet speeds

  • Modem and Wi-Fi setup issues

  • eSIM activation problems

  • SIM and number porting issues

  • Call dropouts or signal instability

  • Device configuration and troubleshooting

What Information We Collect

  • Contact Information: Name, phone number, and email when you reach out to us

  • Device & Technical Info: IP address, browser type, and site usage behavior

  • Call or Chat Logs: For service quality and training purposes

How We Use This Information

We use your data to:

  • Respond to your queries

  • Offer customized troubleshooting

  • Improve our services and website

  • Maintain secure business operations

We do not share, rent, or sell your data to any third party.

Cookies

We may use basic cookies to track anonymous usage for analytics. You can disable cookies anytime in your browser settings.

Your Rights

You can request to access, correct, or delete your personal data by contacting support@talktofix.com.

Contact

Questions? Email: support@talktofix.com